A. Description of Facilities and Amenities

• Accommodation is provided in the department’s rooms based on the child's age, gender, and medical condition, subject to availability.
• Rooms are equipped with private bathrooms and contain 3 to 4 beds. Additionally, a shared bathroom with a bathtub is available if needed.
• Meals are served at the patient's bedside, with bedside tables featuring foldable trays. The meal schedule is as follows:
  - Breakfast: 08:30 - 09:30
  - Lunch: 13:30 - 14:30
  - Dinner: 18:30 - 19:30

You may store food in the refrigerators located in the dining rooms. A drinking water dispenser is available.
The department has a library and a dining room where, in the evenings (when possible), children and parents can participate in movie nights featuring animated films.

B. Visiting Hours and Ward Rules:

• Visiting is currently not allowed due to epidemiological reasons.
• Leaving the ward without a valid medical reason during hospitalization is not permitted. Please be aware that this is a pediatric hospital treating various infectious diseases.
• Smoking is strictly prohibited within the hospital premises (as per legal regulations).
• Filming and photography inside the hospital are not allowed.
• Electronic devices can be used with consideration for other patients and parents, while respecting rest periods.
• Mobile phones are not allowed in the video-EEG laboratories.

For further details, please refer to the hospital regulations provided in your room.

C. Information About Treatments and Procedures

• Your doctor will determine a diagnostic and treatment plan after the medical evaluation, which may involve multiple medical procedures and consultations.
• Before each procedure, the medical team will discuss it with you and explain all necessary steps. It will only be performed with your informed consent.
• Since this is a university hospital, resident doctors will also participate in daily rounds and procedures with your approval.
• We encourage you to ask any questions you may have about the upcoming procedures.

Preparation Tips for Common Procedures:

• Laboratory tests – Typically, blood samples are collected on an empty stomach after your medical team has determined the required tests. A topical anesthetic gel will be applied by the nurse beforehand to minimize discomfort. Samples are usually taken in the treatment room early in the morning or, in emergencies, at the patient’s bedside.
• We often use Accuvein, a portable, non-contact vein illumination device, to facilitate blood draws.
• Video EEG – This is a painless procedure performed in the EEG laboratories within the department or in the day-hospital area.
  The child should have freshly washed hair without conditioner, gel, hairspray, or other cosmetic products.
  Depending on the case, your doctor may recommend additional preparations, such as sleep deprivation before the test.

Before any procedure, the medical staff will gently explain it to the child in an age-appropriate way, using visual aids if necessary to enhance comfort and understanding.

D. Communication and Family Involvement

• During hospitalization, we encourage open communication between doctors and families. Please do not hesitate to report any concerns or ask questions.
• We welcome active parental involvement in your child’s care. Let us know about any personal preferences or routines (e.g., “My child sleeps later and needs to receive treatment at a later time”).

A. Discharge Plan and Follow-Up After Hospitalization

• You will be informed in due time about the discharge date by the attending physician.
• At discharge, you will receive the following medical documents, for which you will confirm receipt by signing your child's medical observation sheet:
  • • Hospital Discharge Summary - Contains all medical information related to the hospitalization, as well as home care recommendations, including hygiene and dietary regimen, prescribed treatment, additional necessary investigations, follow-up appointment dates, etc.
    • Medical Letter –Includes the same information as the discharge summary. Attention! A copy must be sent to your family doctor, as it contains essential details for continuing prescriptions and monitoring any necessary conditions at home.
    • Performed Investigations

• Note: CDs with imaging investigations can be requested from the radiology department at an additional cost by filling out a request form available at the hospital reception.

  • Emergency Instructions Based on Pathology

B. Emergency Contact and Information

• If you are near the hospital, go directly to the emergency room.
• If you are not close to the hospital, go to the nearest hospital/emergency center.
  Important: Do not embark on a long journey by car with a child in an emergency situation, as there is a risk of deterioration. Please call 112 to ensure your child’s safety.
• Hospital Contact: +40 314 136 700